Little Caesars and other fast food restaurants providing contactless delivery
April 26, 2020
Little Caesars enhanced their pizza pickup service by implementing the first contactless Pizza Portal pickup, where customers scan their phones with their QR code and pick up their custom ordered pizza from a heated compartment without any contact required.
The Little Caesars Pizza Portal was implemented a few years ago with its famous five dollar Hot-N-Ready pizzas. However, the Hot-N-Ready pizzas came with only the most requested topping choices, such as cheese or pepperoni, which were not made to order and did not have QR code for pickup.
These pizza options have all become affordable and safe options for families dealing with the pandemic the best way they can.
Drive-Thru and pick up are also available at specific locations along with contactless delivery. With the contactless delivery as an option, customers’ food items get dropped off at the doorstep or wherever a customer specifies, and the customer is alerted via phone or online.
“Little Caesars pizzas are baked in 475-degree ovens and only handled with sanitized tools after baking. The chain has also reinforced cleanliness and sanitization procedures, increasing the frequency of cleaning frequently touched surfaces including door handles, glass, countertops, Pizza Portal surfaces, phones, and cash registers,” according to Little Caesars Restaurant.
The COVID-19 virus “can live on cardboard and plastic takeout packages from 24 hours to up to 72 hours,” according to the National Institutes of Health. Tossing the bag, containers, and washing your hands will continue to limit the exposure to the virus.
With many essential food businesses losing money and “dining room closures in more than half the nation’s states because of COVID-19, the industry has taken a loss of $225 billion and will continue during the next three months,” according to the National Restaurant Association.
Hospitality Tech stated that “contactless delivery is 60%” of food orders in the ever-changing restaurant and delivery scene.
Six delivery services have also jumped on the bandwagon, offering contact-free as an option. Instacart, GrubHub, Postmates, UberEats, Caviar, and DoorDash, are allowing customers to order from your favorite open restaurant or fast food joint.
Another pizza delivery company changing the way they handle this pandemic is Pizza Hut. Pizza Hut is offering contactless curbside for online orders. By putting pizza safety seals on pizza boxes that slide directly out of the oven, into a box, it ensures that the pizza leaving the 400-degree oven has never been touched.
Sonic is one that has seemed to have been ahead of their time by having done a form of contactless and curbside delivery as their initial draw for business since they opened.
With the pandemic still very much at large, restaurant and delivery services are changing minute by minute, introducing new safety measures to continue protecting their team members and customers while keeping to provide and upgrade contactless food service.