Working in retail, you see many diverse people come through. Parents who let their kids scream bloody murder over a candy bar, old folks who come to get their prescriptions and four boxes of Kleenex to go with it, and, of course, the younger crowd who do everything in their power to impress the blondie working at the register. People who come through my line all get the same treatment: “Hi! How are you today? Did you find everything alright?” Sometimes I try to make small talk. Other times I buzz them through the line so they can go on their way. But let me tell you about one of the most obnoxious situations I am faced with daily.
Cell phones have become a part of everyone’s daily routines. Whether it’s texting, checking your e-mail, or simply placing a phone call, it’s not uncommon to see. People on cell phones have also become one of my pet peeves.
It’s the people who come through my line with their cell phones that puts me over the edge. I have a likeable personality, and I always have a smile on my face. But when a customer comes to my register with his or her phone surgically attached to the ears, and he or she doesn’t acknowledge that I exist, my customer service skyrockets. Not only do I greet them with my typical saying, but I continue to ask them questions, such as these: “Would you like that double bagged? Did you need stamps for your cards? Would you like cash back?” Of course they probably think that I am trying to be annoying by asking all these questions, but as Stephanie Tanner from the television show “Full House” used to say, “How rude!”
I understand that you’re trying to take care of business, be on your way or make a quick phone call. But that doesn’t give you power to completely diss the cashier who is not only being nice but is working her butt off to make sure that you, the rude customer, is satisfied.
Don’t feel bad for me. I’m just your typical college student who is trying to make the car payment. People need to remember their manners. It’s rude to talk to someone else while on the phone, but it is absolutely infuriating to ignore someone who is trying to get you out just as fast as you want to leave! It’s called customer service. Come through my line, and maybe you’ll think twice about ignoring your next cashier.